Alcohol Solutions logo

Phone: (904) 707-4400
Fax: (904) 565-2475
E-mail: mwilling@fbinaa.org

About Alcohol Solutions

Major Mark Willingham is a National Expert in Dram Shop, Alcohol Related Wrongful Death and Injury, Responsible Beverage Retailing, and other matters pertaining to the safe, legal, and proper operation of beverage licensed premises and the reasonable service and consumption of alcohol. He specializes in the development, provision, and assessment of alcohol service standards, policies, training, and risk assessment/abatement. Major Willingham has provided expert witness testimony and litigation support in various State and Federal Courts and provides services for both the Plaintiff and Defense.
Major Mark Willingham's Bio
Full Curriculum Vita

Forensic Alcohol Consulting

Alcohol Solutions, LLC provides forensic alcohol consultation in alcohol related injury or wrongful death cases.

Expert witness services provided in the following areas:

Reasonable Standards of Care:

  • In the Management and Service of Beverage Alcohol
  • In the Prevention of the Intoxication of Customers
  • In the Prevention of Alcohol Service to Intoxicated Patrons
  • In the Prevention of Alcohol Service to and Consumption by Underage Patrons
  • In the Prevention of Service to Habitually Addicted Persons
  • In the Creation and Maintenance of a Safe Business Environment
  • In the Prevention of Drug Sales and Use
  • In the Training and Supervision of Beverage Servers
  • In the Prevention of Physical Risk and Assaults and the Management and Training of Door Staff

Dram Shop Liability and Over Service of Alcohol

Criminal Matters

Responsible Beverage Solutions

Alcohol Solutions, LLC provides consultation to the Alcoholic Beverage Industry in the following areas

Business Plan Development and Review:

  • License Acquisition, Facilities Location and Design, Employee Screening and Selection.
  • Server and Service Policies and Practices:
    - Development and Implementation of Management and Server Alcohol Training - Development and Implementation of Alcohol Sales, Service, and Use Policies
  • Risk Abatement and Liability Mitigation:
    - Environmental Design
    - Due Diligence Review
    - Secret Shopper and Compliance Reviews
    - Poly-Drug Sales and Use Prevention
  • Drug Free Workplace Standards
beer glasses

Responsible Retailing of alcohol (and other age restricted products) involves a combination of effective training, alcohol service policies and practices, and continual management involvement. Responsible Retailing of Alcohol will always be a work in progress.